Hestiria ("we," "us," or "our") respects your privacy and is committed to protecting the personal data of our users. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you access or use Hestiria's services, including our Minecraft server, website, webstore, forums, and any associated platforms (collectively, the "Platform").
By using the Platform, you agree to this Privacy Policy. If you do not agree with this policy, please do not use our services.
Disclaimer: Hestiria is an independent community and is completely unaffiliated with Mojang AB or the Microsoft Corporation. Not an official Minecraft product.
1. Information We Collect
We collect different types of information to provide, secure, and improve our Platform.
A. Information You Provide to Us
- Account Information: When you create an account on Hestiria, we collect personal information such as your username, email address, and password.
- Profile Information: Users may choose to provide additional details in their profile, such as profile pictures, biographical information, and social preferences.
- Payment & Transaction Data: If you make a purchase on our webstore, we collect information related to your transactions, including store credits, cart data, and purchase history. Please note that actual payment processing (e.g., credit card details) is handled securely by third-party payment gateways; we do not store your sensitive financial data on our servers.
- Communications: If you contact us directly, submit support tickets, or participate in our forums, we collect your name, email address, and any information provided in the communication.
B. Automatically Collected Information
- In-Game Data: When you connect to our Minecraft server, we automatically collect data such as your Minecraft Username, Unique User ID (UUID), chat logs, in-game actions, playtime, and progression to ensure fair gameplay and rule enforcement.
- Log Data: We automatically collect information when you access our website, including your IP address, device information, browser type, and the pages you visit. This data helps us monitor usage, prevent DDoS attacks, and troubleshoot issues.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on the Platform, maintain your login sessions, and store certain preferences. You can control or block cookies through your browser settings, although this may affect features like the shopping cart or account login.
2. How We Use Your Information
- Providing Services: To create and manage your account, process webstore transactions, and allow you to participate in the game.
- Personalizing Experience: To tailor content, in-game experiences, and interactions based on your preferences.
- Communication: To contact you with updates, transaction receipts, notifications, responses to support inquiries, and forum interactions.
- Security & Enforcement: To monitor, detect, and prevent fraud, cheating, illegal activity, and breaches of our server rules or Terms of Service.
- Compliance: To comply with applicable legal obligations and protect the rights, property, and safety of Hestiria, our users, or others.
3. Sharing and Disclosure of Your Information
We value your privacy and will not share, sell, or disclose your personal information to third parties except in the following situations:
- Service Providers: We may share your data with trusted third-party providers (such as web hosting, payment processors, and analytics tools) to help us operate our Platform.
- Third-Party Integrations: Our Platform utilizes third-party APIs (such as Discord for server widgets and external services for rendering Minecraft avatars). Interacting with these features may share basic public data (like your username) with those services.
- Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to lawful requests from government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the new owner, provided they agree to uphold this policy.
4. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, to enforce our rules (such as maintaining ban lists), or as required by law. Once data is no longer needed, we will securely delete or anonymize it.
5. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information:
- Access & Portability: You may request a copy of your personal data we hold.
- Correction: You may request that we update inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal data, though we may retain certain information (like UUIDs or transaction records) if required for legitimate security or financial tracking purposes.
- Opt-out: You may opt out of promotional communications by following the unsubscribe instructions in our emails. We may still send you important administrative or security messages.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no internet-based platform is completely secure. We encourage users to use strong, unique passwords and to protect their account credentials.
7. Children’s Privacy
Hestiria does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information promptly.
8. International Data Transfers
As Hestiria is accessible globally, your information may be transferred to, and stored in, countries outside your own (including the server host location). We ensure that such transfers comply with applicable data protection standards.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or by sending an email. Please review this policy periodically to stay informed about how we protect your information.
